We are looking for a Customer Support & Operations Specialist
Join the team behind the future of B2B advertising
Want to be part of a fast-growing SaaS company? Do you enjoy creating structure, improving processes, and making sure both customers and teams have the right data and tools to succeed?
Then you might be the person we’re looking for.
InZynk is growing, and we’re now looking for a Customer Support & Operations Specialist to help keep our customer operations running smoothly. In this role, you’ll work closely with Customer Success and Sales and be responsible for maintaining the systems, workflows, and data that support our customers throughout their journey.
You’ll play an important role in managing our CRM, optimizing automation and lifecycle processes. Ensuring our reporting and dashboards to provide the insights the team needs to make smarter decisions.
This is the perfect role for someone who loves systems, structure, and being the person who makes everything “just work”.
Your mission? Make sure our customer operations run smoothly, efficiently, and with the right insights behind every decision.
What You’ll Do
CRM & HubSpot Excellence
- CRM & HubSpot management
- Ensure CRM data accuracy and quality
- Update customer records with relevant information for reporting and dashboards.
Automation & Customer Lifecycle Magic
- Automation & customer lifecycle operations
- Build, review, and optimize workflows and automation processes
- Maintain and improve customer lifecycle structures within our systems
- Send activation emails to newly signed customers
- Support the Customer Success team with operational and system-related tasks
- Reporting & operational insights
Insights, Reporting & Operational Intelligence
- Compile monthly platform customer reports
- Maintain dashboards and reporting structures
- Ensure the team has access to clear, reliable data to support Customer Success and business decisions
Who You Are
You probably have 2–4 years of experience in CRM management, customer operations, or a similar role and if you know HubSpot, that’s a big plus.
But more importantly, you are someone who:
- You enjoy working with systems, data, and automation
- Has a sharp attention to detail
- You’re structured and care about keeping data clean and reliable
- Strong written and verbal communication skills in English
- You like identifying inefficiencies and improving workflows
- You enjoy collaborating with colleagues across teams
What We Offer
- Competitive salary
- A key role in a fast-growing SaaS company
- Opportunities to grow with the company
- An international and entrepreneurial working environment
- A close-knit team that supports each other and enjoys working together
About InZynk
InZynk is a SaaS platform that helps B2B companies reach the right companies at the right time.
With our company advertising technology, businesses can target specific companies with relevant messaging, gain insights into website activity, and stay top-of-mind throughout complex B2B buying journeys.
Our mission is simple: make B2B advertising smarter, more precise, and actually useful.
About Us
At inZynk, we offer a unique 1-1 targeting solution that provides actionable sales and market insights through our innovative Software as a Service (SaaS) platform. We help businesses target and engage their key accounts effectively, driving meaningful results and fostering lasting relationships.
Ready to join us? Amazing. We’re reviewing applications continuously, so don’t wait too long. Send us your application and let’s talk. 🚀
Marcus Lasses
COO
[email protected]
